Why Does the App Keep Logging Me Out?

Why Does the App Keep Logging Me Out?

If the Dimers Pro app is signing you out unexpectedly or more often than it should, this isn’t normal behavior. In most cases, this may be caused by a temporary bug, a session error, or something unusual happening on your device.

We want to fix it — here's what to do.

Common Reasons This Can Happen

While unusual, the app may log you out due to:

  • A temporary auth/session bug

  • A cached login error on your device

  • Switching between multiple Dimers accounts

  • A recent update that affected your stored login session

None of these should interrupt your experience, so we want to know when it happens.

What You Should Do

1. First, try a quick reset

This can help clear a broken session:

  1. Log back into the app

  2. Fully close and reopen it

  3. Make sure you’re using the latest version of the app (update if available)

If the problem continues even after doing this…

2. Report the issue to our team

Because this shouldn’t happen, we need to investigate it as a potential bug.

Please send us:

  • A brief description of what’s happening

  • Your device type (iPhone/Android)

  • Your app version (in Settings → About)

  • Any screenshots if available

Email support@dimers.com 

Our team will look into it and help resolve the issue as quickly as possible.

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